F.A.Q

Your Guide to Our Terms and Conditions

Terms

The use of services provided by MARKETERUM FOR SOCIAL MEDIA MARKETING and Marketerum LTD constitutes an agreement to these terms. By registering or using our services, you agree that you have read and fully understood the following terms of service, and Marketerum will not be held liable for any loss by users who have not read the terms below.

Address of MARKETERUM FOR SOCIAL MEDIA MARKETING: Majestique Residence 2, Dubai South, Apartment #411, Floor 4, Dubai, United Arab Emirates.

Address of Marketerum LTD: 71-75 Shelton Street, London, Greater London, United Kingdom, WC2H 9JQ.

By registering or accessing Marketerum.com, you are agreeing to be bound by these Terms of Service, all applicable laws and regulations, and accept responsibility for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site/panel. The materials contained in this site/panel are protected by applicable copyright and trademark laws.

General

  • Marketerum, in its sole discretion, may modify or review these Terms of Service at any time without prior notice. All recent modifications or revisions done by Marketerum replace all former agreements and take effect upon the date of posting.
  • Continued use of the service following recent amendments signifies your assent to the revised Terms of Service. You further agree to apprise yourself of recent changes on the Terms of Service through periodic reviews of the Marketerum website.
  • IF YOU DO NOT WISH TO BE BOUND BY THESE TERMS OF SERVICE OR DO NOT AGREE TO ANY OR ALL TERMS, DO NOT REGISTER.
  • Service

  • Marketerum's sole purpose is for social media promotion.
  • You shall not knowingly exploit the system including but not limited to, gaining credits, exploit speed, or any other bug in a manner other than purchasing them from the website or use the regular features.
  • We are not to blame if your accounts are banned for any reason.
  • Marketerum is brought to you to make your life easier with automated processes. We discourage spam and violation of the law.
  • It is your sole responsibility to comply with any social network you use and any legislation that you are subject to. You use Marketerum at your own risk.
  • Refunds

    After making a deposit, you can request a refund of the remaining balance through your ticket support. We will process the refund within 1-2 days. However, the time it takes for the funds to reach your card or bank account will depend on your local bank or card provider.

    You agree that once you complete a payment, you will not file a dispute or a chargeback against us for any reason.

    If you file a dispute or charge-back against us after a deposit, we reserve the right to terminate all future orders, ban you from our site. We also reserve the right to take away any delivered services to your social media accounts.

    Orders placed with Marketerum can be refunded or canceled upon customer request. If an order is undeliverable, you will receive a refund credit to your Marketerum account.

    Misplaced or Private account orders will not qualify for a refund. Be sure to confirm each and every order before placing it.

    Fraudulent activity such as using unauthorized or stolen credit cards will lead to termination of your account. There are no exceptions.

    Please do not use more than one server at the same time for the same page. We cannot give you correct followers/likes number in that case. We will not refund for these orders.

    Privacy Policy for Marketerum

    At Marketerum, accessible from https://marketerum.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Marketerum and how we use it.

    If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

    This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Marketerum. This policy is not applicable to any information collected offline or via channels other than this website.

    Consent

    By using our website, you hereby consent to our Privacy Policy and agree to its terms.

    Information we collect

    The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

    If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

    When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

    How we use your information

    We use the information we collect in various ways, including to:

    • Provide, operate, and maintain our website
    • Improve, personalize, and expand our website
    • Understand and analyze how you use our website
    • Develop new products, services, features, and functionality
    • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
    • Send you emails
    • Find and prevent fraud

    Log Files

    Marketerum follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analysing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

    Advertising Partners Privacy Policies

    You may consult this list to find the Privacy Policy for each of the advertising partners of Marketerum.

    Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Marketerum, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

    Note that Marketerum has no access to or control over these cookies that are used by third-party advertisers.

    Third Party Privacy Policies

    Marketerum's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

    You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

    CCPA Privacy Rights (Do Not Sell My Personal Information)

    Under the CCPA, among other rights, California consumers have the right to:

    Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

    Request that a business delete any personal data about the consumer that a business has collected.

    Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

    If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

    GDPR Data Protection Rights

    We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

    The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

    The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

    The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

    The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

    The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

    The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

    If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

    Children's Information

    Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

    Marketerum does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

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